سياسة ملفات تعريف الارتباط
1. Introduction
This Cookie Policy explains how MSM Pro Derma Polyclinic ("we", "our", or "clinic") uses cookies and similar tracking technologies on our website. Our aim is to provide a transparent, personalized, and premium digital experience matching the luxury care we offer in our clinic.
By continuing to use our website, you agree to the use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.
2. What are Cookies?
Cookies are small text files stored on your computer, tablet, or smartphone when you visit a website. They allow the website to recognize your device, remember your preferences, and track certain navigation details to improve overall functionality and user experience.
3. How We Use Cookies
We use cookies for various functional, analytical, and marketing purposes, including:
- Essential Cookies: Required for core system functions, such as patient portal logins, dynamic booking form flows, and data security.
- Functional Cookies: Remember your settings, language preferences, and filter selections on services and skin journey maps.
- Analytical Cookies: Measure user interaction with pages (such as which clinical services are viewed most) to help us refine and optimize our offerings.
- Marketing & Tracking Cookies: Deliver relevant clinical offers and track campaign performance across verified medical networks.
4. Third-Party Services & Tags
We coordinate with trusted digital platforms to measure our clinic website reach and optimize scheduling. These include Google Analytics, Meta Pixel tracking, and safe scheduling cookies. All tracking details are handled in complete alignment with Dubai Health Authority (DHA) privacy guidelines and clinic confidentiality policies.
Important: Cookies do not store highly sensitive personal medical records or diagnostic scan data. Patient Skin Passports and clinical records are kept in a highly secure, segregated local healthcare vault.
5. How to Control Cookies
Most web browsers automatically accept cookies, but you can change your settings to disable cookies or receive a warning before cookies are stored. Please note that disabling essential or functional cookies may limit certain interactive features, such as the digital booking form or the interactive Skin Journey filter.
6. Contact Information
If you have any questions about our Cookie Policy or our clinic data privacy standards, please reach out directly:
- Clinic Address: Dubai, UAE
- Email: clinic@proderma-clinic.com
- Phone: +971 4 338 6683